Your safe and responsible gaming experience
pklik believes that gaming is entertainment — not a way to earn income. We place every player's well-being as our top priority and provide all the tools and support needed to play safely.
When gaming becomes a problem, we are here for you
At pklik, we want every player to enjoy gaming with joy, awareness, and within their own means. We have built several effective protection tools for players in Bangladesh to help you set limits and stay safe.
If gaming goes beyond entertainment and starts causing financial pressure, family problems, or mental distress, that may be a sign of problem gambling. On this page you will find warning signs, self-help strategies, and a detailed overview of the protection features pklik offers.
pklik's responsible gaming features
Set Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased before the specified period ends — this keeps your budget under control.
Time Limits & Breaks
Set a time limit for your gaming session. When the time is up, pklik will automatically alert you, protecting you from spending too much time playing.
Self-Exclusion
If you feel you need a break from gaming, you can activate self-exclusion for anywhere from 7 days to permanently. During this period, no transactions will be possible on the account.
24/7 Support
pklik's support team is active around the clock in Bengali and English. Contact us directly via live chat or email — [email protected]
Reality Check
At the end of each session you can view a quick summary of how much time and money you have spent. Awareness is the first step toward protection.
Family Protection
Use a strong password and two-factor authentication on your account to prevent underage family members from gaining access.
Recognize the signs of problem gambling
- Returning to the game repeatedly to chase losses and placing larger bets
- Hiding or lying to family or friends about how much you are gambling
- Repeatedly trying to stop gambling but failing each time
- Taking money from essential expenses or savings to gamble
- Feeling restless, irritable, or anxious when not playing
- Neglecting work, family, or social responsibilities because of gaming
- No longer getting the same excitement unless you keep increasing the bet amount
If you experience these signs, contact pklik support today or activate self-exclusion yourself. Remember — asking for help is not a weakness; it is a sign of awareness.
Activate the protection tools
Log in to your account
Log in to pklik and go to your profile settings. Find the "Responsible Gaming" section there.
Set a deposit or time limit
Choose a daily, weekly, or monthly deposit limit. This is the most effective way to keep your budget under control.
Activate self-exclusion (if needed)
If you feel you need a break, choose the self-exclusion option and set your preferred duration — from 7 days to a permanent break.
Contact support
For any issue, reach us via pklik live chat or at [email protected]. Our team is active in Bengali 24/7.
Stay protected, play with joy
Responsible gaming is not just about restrictions — it means seeing gaming for what it truly is: entertainment. The habits below will help you stay in control at all times.
- Set a budget before you play and accept losing that amount if it happens
- Never bet with borrowed money or funds meant for bills and daily expenses
- Decide on a time limit for each session before you start
- Avoid playing when you are stressed or feeling down
- Do not assume a win is guaranteed — gaming is always a game of chance
- Take regular breaks and spend time on other hobbies and family outside of gaming
- Be open with your family about your gaming habits
Age 21+ is mandatory
pklik strictly prohibits anyone under 21 from using the platform. Age is verified at account registration. Any account suspected of being used by a minor will be suspended immediately.
What to do if there are minors in the household
- Use a strong password on your computer or phone
- Never share your pklik account details with anyone
- Have an open conversation with children about the risks of online gaming
- Consider using parental control software on your devices
If you become aware of a minor using pklik, notify us immediately at [email protected].
Responsible Gaming FAQ
Play safely, enjoy mindfully
Responsible gaming is a priority at pklik. Explore our games and services — always within your limits.